Thank you for choosing Restelle LLC! We want you to be satisfied with your purchase. If you are not satisfied with your order, here are the details of our refund and return policy.
- Refund Request Time
You have 15 days to request a refund. Refund requests must be submitted within 15 days of receiving your item. - Return Eligibility
To be eligible for a return, the item must be:
Unused and in its original condition.
Completely packaged, including all tags, accessories, and gifts (if applicable).
Items that cannot be returned include:
Worn garments
Washed garments
Garments that are beyond the return period.
- Refund Process
Please contact us via email with the details of your order and the reason for your return:
Email: sandeepkaur@restelleshop.com
We will provide return instructions and an address.
- Return Shipping Costs
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
We recommend using a trackable shipping method to verify the return status and tracking. 5. Refund Processing
Once we receive the returned item and confirm that it is eligible for return, we will process the refund within 7-10 business days.
Refunds will be issued to the original payment method. The time it takes to process the refund will depend on the payment method you used.
- Transaction Errors
If the item you received is defective, incorrect, or damaged, please contact us immediately. We will handle the matter accordingly. - Contact Us
If you have any questions regarding refunds and returns, please contact us at the following:
Email: sandeepkaur@restelleshop.com
Phone: +1 (947) 955-2897
Thank you for being our customer. We look forward to providing you with excellent products and services!